Every vehicle listed on our site is inspected and described as accurately as possible before it goes live. That said, we understand that buying a car is a big decision, and sometimes a vehicle just isn't the right fit once you've had a closer look. The terms below outline when a return is possible and how the process works.
3-day return window
Vehicles may be returned within 3 calendar days of delivery or pickup, provided the mileage driven does not exceed 100 miles from the odometer reading at time of sale.
What's covered
Eligible for return
- Same conditionReturned with all original accessories, documents, and keys, as delivered.
- Within mileage allowanceDriven no more than 100 miles past the sale-day odometer reading.
- Materially different from listingReturn shipping costs are covered by us if the vehicle doesn't match what was described.
Not eligible
- Modified after deliveryAny aftermarket changes made after the vehicle reaches you.
- Involved in an accidentDamage sustained after delivery is not covered.
- Driven beyond the allowanceMileage past the 100-mile threshold voids eligibility.
Refund method
Approved refunds are issued to the original payment method within 7–10 business days of the vehicle being received back and inspected.
Shipping and return fees
If the vehicle was delivered via shipping, return transport costs are the buyer's responsibility unless the return is due to the vehicle materially differing from its listing.
Starting a return
Contact us
Reach out within the return window with your order details and reason for return.
Return authorization
We'll confirm eligibility and walk you through next steps, including any return logistics.
Inspection and refund
Once the vehicle is received and inspected, your refund is processed per the terms above.
Need to start a return?
Contact us with your order details and we'll guide you through the process.
Contact us